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Thursday, July 30, 2020 | History

2 edition of Efficient delivery of local government services found in the catalog.

Efficient delivery of local government services

Harry M. Kitchen

Efficient delivery of local government services

by Harry M. Kitchen

  • 106 Want to read
  • 39 Currently reading

Published by Government and Competitiveness, School of Policy Studies, Queen"s University in [Kingston, Ont.] .
Written in English

    Subjects:
  • Municipal services -- Canada -- Evaluation.,
  • Municipal services -- Canada -- Costs.

  • Edition Notes

    StatementHarry Kitchen.
    SeriesDiscussion paper -- no. 93-15, Discussion paper (Queen"s University (Kingston, Ont.). School of Policy Studies) -- no. 93-15
    ContributionsGovernment and Competitiveness Project.
    Classifications
    LC ClassificationsHD4609 .K58 1993
    The Physical Object
    Paginationv, 55 p.
    Number of Pages55
    ID Numbers
    Open LibraryOL20680257M

    ), local government in South Africa is obliged to ensure that sustainable services are provided to communities. Without any doubt, the effective and efficient execution of this responsibility would bring about an environment conducive to service excellence on local government level. ICMA offers 32 datasets from national surveys dating back to ICMA's database of local governments includes approximat municipalities with populations of 2, or greater and all counties. These datasets cover a variety of topics including service delivery, form of government, economic development, smart cities, cybersecurity, state of the profession, and sustainability.

    THE IMPACT OF LOCAL GOVERNMENT FINANCE ON EFFICIENT SERVICE DELIVERY IN NIGERIA CHAPTER ONE INTRODUCTION BACKGROUND TO THE STUDY Nigeria is the most populous country in Africa, with a population of million, 65 percent of whom live in rural areas. In the pursuit of development at the grassroots, local government was created to provide efficient services to dwellers at the local l. The Local Government Service is a public Service institution established by the Local Government Service Act, (Act ) which has been repealed and replaced with the Local Governance Act, (Act ). The Service exists ‘’to secure effective administration and management of the decentralised local government system in the country.

    Delivery of free basic services to indigent people remains an ongoing challenge for South African municipalities. According to Paul Smith, Local Government Support at Kagiso Trust, this may be attributed to poor data management, which impacts on all aspects of functioning, from customer management to revenue collection. Here, Smith outlines how data optimisation can help improve service. Local government services We manage tax and other revenue collection, benefits payments, building control support, IT networks, accounting and much more – making it easier for council teams to concentrate on delivering their core services.


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Efficient delivery of local government services by Harry M. Kitchen Download PDF EPUB FB2

Service delivery is part of a complex of relations between citizens and government (see chapter 3). Service delivery involves a series of products and services of a varying nature (see chapter 2).

With service delivery the customer comes first. The setup of the organization and the basic attitude of employees take form according. Deloitte works with state and local government leaders to adopt innovative, customer-focused approaches to service delivery, while realizing significant operating and program savings.

Bottom line, we help position you to lead organizational transformation focused on improving the quality and effectiveness of service tion: Public Sector Core Government Services Leader.

Possible methods for evaluating local public service delivery. Co-production of local public services. Local public services in Ukraine – brief overview The legal base for local and regional governments in Ukraine contains, in particular, the Constitution of Ukraine, the European Charter of Local Self-Government (incorporated into.

Consequently, the political-administrative interface has to be critically reviewed relative to the quality of local democracy, impact on efficient and effective service delivery, and good local. Table Structure of local government institutions in Kerala () Table Local government institutions and distribution of functions Table Public Health institutions transferred to local government institutions Table Allopathy, ayurveda and homeopathy services, and local government institutions Table 85 rows  In local government efficiency measurement, the selection of variables is a complex task.

Local government service delivery. Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.

The main strategies to improve service delivery were found to be increasing citizen participation in the affairs of the local authority and partnership with the community in service delivery. Effective municipal government and administration as preconditions for efficient service delivery.

Login. officials were also required to render a wider variety of services on the local sphere of government than ever before in South Africa’s existence. The Constitution of the Republic of South Africa, demands that local government. Get this from a library. Efficient delivery of local government services.

[Harry M Kitchen; Queen's University (Kingston, Ont.). School of Policy Studies.; Government and Competitiveness Project.].

South African public service, with the aim of making the public service more efficient, effective and economical. One of the most important policy documents is the White Paper on Transforming Public Service Delivery, or the Batho Pele White Paperof (Notice No.

of ). ‘Batho Pele’ is Sesotho for ‘People First’ and this title was. Improving Governance and Service Delivery through E-Government: the Case of Cape Verde. 2 • Widely accessible interactive quality public services; • Improve efficiency, effectiveness and transparency in Public Local Public Administration and for the Partnership Holding of.

E-Government and Local Service Delivery: The Case of Italian Local Governments: /ch The purpose of this chapter is to assess the current status and level of technology in providing on line services among larger Italian Municipalities (MUs) by.

The frameworks of local government accountability arise from the transition of management in the local government, which inspired by a vision geared towards the developmental role of local government, (Mzini, ) and this is perhaps how Local government largely associated with the term ‘service delivery ’.

enhanced service delivery from the private sector, citizens/businesses view the public sector as another provider of ‘services’ – services for which they pay taxes. To address this, the public sector must find ways of improving the efficiency and effectiveness of its service delivery.

Hence, it is important to investigate the impact of local government finance on efficient service delivery in Nigeria with a special reference to Ojo Local Government Area (LGA). OBJECTIVES OF THE STUDY.

The main objective of the study is to examine the impact of local government finance on efficient service delivery in Nigeria. Public Service Management. The review of the performance of the Department and the Local Authorities during the NDP 8 is covered under Chapter 20 on Local Government.

Teaching Service This is served by the Teaching Service Management, which has a statutory responsibility, derived from the Teaching Service Act, for the. Co-Creation as a Social Innovation in Delivery of Public Services at Local Government Level: The Slovak Experience: /ch This chapter examines social innovations in the public sector emphasizing the plural forms of ownership in public service.

With regard to public service delivery, local municipalities have the obligation of creating income opportunities people, especially the poor, with the sole aim of contributing towards poverty reduction and the realisation of the expectations of people, as stated in the South African government's White Paper of transforming public service delivery.

Local Government, Local Governance and Sustainable Development Getting the Parameters Right Introduction SinceSouth Africa has experienced a steep learning curve with regard to institutional design in general, and local government in particular.

When the transition to democracy took place, South Africa inherited a dysfunctional local govern. Financing Efficiency in the Delivery of Social Services and few areas are more ripe for change or so fraught with problems as when government procures social services.

and the Local.effectiveness and efficiency of local administration and public service delivery; the quality of local public policy and decision-making procedures, their inclusiveness, their transparency, and their accountability; and the manner in which power and authority are exercised at the local level.

While local government is the essential.with the quality and efficiency of the public services that they receive from providers provide an important feedback mechanism (see Box ).

Coverage of governance and citizen feedback The importance of regular citizen feedback on the quality and efficiency of public service delivery .